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FAQs

  • Can I shop at Campbells Wholesale?
    Campbells Wholesale is open to all ABN holders. You can sign up for FREE here: https://campbells.sorted.au/login/register
  • Where are we located?
    Campbells is a network of 14 sites located across Australia. These stores are open to walk-in customers, plus we also offer convenient online ordering with Click & Collect or Delivery. You can find your local store here: https://www.campbells.sorted.au/store-finder
  • Contact Us
    Our network of sales reps and centralised customer service team are here to help. Need help or want to find out more? Contact our local customer service team for more information: By phone: 1300 226 723 - Monday to Friday 7am to 6pm AEST By email: [email protected]
  • How do I become a Campbells member?
    Simply fill out the registration form here (Valid ABN required): https://campbells.sorted.au/login/register
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What is the refund policy?
    If the goods you have received are damaged, or if you are not satisfied with their quality, you must contact the Campbells store that supplied the goods within 24 hours of receiving them to register your request for credit or return. Once notified, the store will arrange for you to return the goods or issue a credit. Please be aware that return requests due to over-ordering may incur a restocking fee.
  • How long do I have to return a product?
    If the goods you have received are damaged, or if you are not satisfied with their quality, you must contact the Campbells store that supplied the goods within 24 hours of receiving them to register your request for credit or return. Once notified, the store will arrange for you to return the goods or issue a credit. Please be aware that return requests due to over-ordering may incur a restocking fee.
  • What payment methods can I use?
    We accept MasterCard, Visa and American Express. You can also pay in store (select Click & Collect when ordering online) with the above cards or in cash. You can contact your local store to apply for a credit account.
  • Do I receive tax invoices?
    Yes you receive a tax invoice upon delivery of the goods or when you come to collect your order from the branch
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